Privacy Policy

Company Name: BALAN C&R LLC
Registered State: FL
Address: 8359 DYNASTY DR
Privacy Contact Email: pro@balanconstruction.com

We collect the following categories of information:

A. Personal Information

• Name

• Email

• Phone number

• Address

• Photos and/or videos (if uploaded or submitted)

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B. Technical Information

• Collected automatically through cookies, pixels, analytics tools, and your browser:

• IP address

• Cookies and tracking technologies

• Geolocation data (approximate)

• Device information

• Browsing behavior (pages visited, clicks, time spent on site, referring URLs)

C. Payment Information

• We accept payments through Stripe and PayPal

• We do NOT collect or store full credit card numbers.

All payment data is processed securely by the respective payment providers.

We use your information for:

• Processing service requests

• Scheduling appointments

• Sending email updates and newsletters

• Analytics and performance tracking (Google Analytics, Meta Pixel)

• Improving the website and user experience

• Processing payments

• Retargeting and marketing campaigns

• Operating user accounts or client portals

• Providing customer support via chat or contact forms

We may share your data with trusted third-party service providers for the purposes described above:

• Meta Pixel (Facebook/Instagram) — analytics and remarketing

• Google Analytics & Google Ads — performance tracking and advertising

• GoHighLevel (CRM) — customer management

• Email services: Mailgun, SendGrid

• Payment processors: Stripe, PayPal

These third parties are only permitted to process data to the extent necessary to provide their services to us.

We do not sell personal information.
However, under CCPA definitions, certain sharing for advertising purposes may be considered “sharing”.

• All data is stored on secure servers located in the United States.

• We use industry-standard security measures to protect data from unauthorized access.

• Despite all safeguards, no system can be 100% secure — you use our services at your own risk.

We use cookies, web beacons, and pixels to:

• Remember preferences

• Improve website functionality

• Analyze traffic

• Run personalized ads

• Measure marketing effectiveness

You may block cookies via your browser settings, but certain features of the website may not function properly.

If you are a California resident, you have the right to:

• Request access to your personal information

• Request deletion of your data

• Opt out of sharing for advertising purposes

• Request details about categories of data collected

• Not be discriminated against for exercising these rights

To submit a request, contact us at pro@balanconstruction.com.

If you are located in the European Union, you may:

• Request access, correction, or deletion

• Request data portability

• Withdraw consent at any time

• Object to certain types of processing

To make a GDPR request, email pro@balanconstruction.com.

We do not knowingly collect or store information from children under 13 years old.
If we become aware that such data was unintentionally collected, we will delete it immediately.

By submitting your information, you agree to receive emails and/or SMS messages related to:

• Service updates

• Appointment reminders

• Marketing and promotions

• Newsletters

You can unsubscribe at any time by clicking the unsubscribe link or replying “STOP” to SMS.

You may:

• Disable cookies

• Update your personal information

• Unsubscribe from marketing

• Request data deletion

Contact pro@balanconstruction.com for assistance.

Our website may contain links to third-party sites.
We are not responsible for their privacy practices or content.

We retain personal information only as long as necessary for:

• Providing services

• Fulfilling legal obligations

• Resolving disputes

• Maintaining business records

We may update this Privacy Policy periodically.
The “Last Updated” date will always reflect the latest version.

If you have questions or requests regarding privacy, contact:

Email: pro@balanconstruction.com
Company: BALAN C&R LLC
Address: 8359 DYNASTY DR